Contact us

We're here to help.

Feel free to contact us through any of the following methods:

By Phone:
Call our online team at 1-877-288-9564
Our web hours of operation are M-F between 9:00am – 6:30pm.

By Email or Chat:

• - For Product or Shipping Questions:
  customerservice@theorchidboutique.com.
  
  * TIP: For fast answers about sizing, products, or shipping, please Chat Live now.
  Our friendly staff and fashion specialists are more than happy to walk you through our products since we have seen and/or tried on every product in our store!
  
  
• - Questions about your account or recent order:
  accounts@theorchidboutique.com
• - Questions about returned products:
  returns@theorchidboutique.com
• 
  
  - Non-customer inquiries:
  a) For press inquiries:
  please contact marketing@theorchidboutique.com
  
  b) Questions about pitching new lines:
  Even though we appreciate and value your interest, we ask that you please contact our buyers directly at buyers@theorchidboutique.com . Kindly do not call or chat with our customer service representatives, they are not able to make buying decisions.

By Mail:
(Use this address for Returns/Exchanges) The Orchid Boutique
1444 Biscayne Boulevard, Suite 313
Miami, FL 33132



VISITING OUR STORE
After five years of successful online business, we've now expanded with our first flagship store in Miami, FL. If you are in the area, visit our location to try swimsuits on before you buy!

Our new boutique is located in popular South Beach, on 8th St and Collins Avenue.

Address: 224 8th St, Miami, FL 33139

Store Hours of Operation: Monday-Saturday 11am-9pm | Sunday 12noon-8pm

Store Phone: 305-397-8994





Contact Form
For your convenience, you may also fill out the form below and send your inquiries over through this method.