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Contact us



Here are a few ways to contact us: (note, flare guns and smoke signals no longer work)

Call our online team at 1-877-288-9564 
Our web hours of operation are M-T between 9:00 a.m. –7:00 p.m. and Friday 9:00 a.m. - 5:30 p.m.


Our store is located in trendy Wynwood. Our hrs of operation are M-F 11am-7pm and weekends 12pm -7pm . 

171 NW 23rd Street, Miami, FL 33127

If you’re looking for a fast answer about sizing, products, or shipping, definitely choose Chat Live now.

If you have questions about your account or a recent order:

Although I don’t see why you would want to, are you returning a product?

Press Inquiries 

Pitching a new collection or line?

Note: Kindly do not call or chat with our customer service representatives, they are not able to make any buying decisions.

Snail Mail: 
(Use this address for Returns/Exchanges)

The Orchid Boutique 
171 NW 23rd Street, Miami, FL 33127

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For your convenience, you may also fill out the form below and send your inquiries over through this method.

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